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Home > Shipping Policies
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The Amish Store ships all of it's furniture via local delivery trucks, PackShip USA, and UPS. Actual shipping
charges may vary due to weight and dimension of some items
shipped and we will contact you in such a case.
Shipping and deliveries
are made in accordance with the standard rules and regulations of
these respective shippers.
Arrival time for standard ground shipments
is dependent on the distance of the package destination. The Amish Store
does not deliver on Saturday, Sunday or national U.S. holidays.
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Our furniture is not packaged,
so you will have to provide your own packing material (i.e moving
blankets, rope, bungi cords etc.). Items can be picked up at:
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The Amish Store provides you with shipping quotes 24hrs a day! Simply place your
selections into your shopping cart (by clicking the "buy" button),
and when your selection is complete, enter your zip code and click "calculate
shipping".
The
shipping cost shown will be for "curb side" shipping.
Upgrading to White Glove delivery can add approximately $200-$350
depending on the weight and size of the items.
Exact White Glove
quotes can be obtained by emailing Sales@amishhandcraftedfurniture.ca
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After the Amish furniture is
packed, it's shipped via less-than-truckload (LTL) common
carrier . Once
the shipment arrives to the destination terminal, PackShip USA will
call the receiving customer to let them know it has arrived and provide
the customer with the carrier's phone number to call to schedule
delivery.
The LTL common carrier will use a 28' or 48' tractor trailer
unit to make delivery. The delivery will be made with one driver
and the trailer will not have a lift-gate. The customer must have
someone on hand at delivery to provide assistance to the driver during
unloading. Additional people may be required depending on the size
of the order being delivered. The LTL carrier's obligation is to
unload the shipment to the customer's curbside. It is the customer's
responsibility to take the furniture inside the home.
After unloading
and before the driver leaves, the customer should inspect the furniture
for damage. Product damage is rare, however, if damage occurs the customer
should note the damage in the appropriate box on the Delivery Receipt
(provided by the driver) and then sign.
Contact PackShip USA immediately
and a claim will be filed. (Note: If there are any tears, indentations,
or holes on the exterior of the package, but no damage is found, the
customer should still note on the Delivery Receipt that the packaging
contained holes and/or tears.)
The delivery time for the Curbside Delivery
method is 10-14 business days. This delivery method generally is less
expensive than the White Glove service.
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When Amish Furniture is shipped
to a customer for inside delivery with set up ("white glove"),
a specialty carrier such as Bekins or Mayflower will perform the
delivery to the customer's home with two men. Once the shipment arrives
to the destination terminal, PackShip USA will call the receiving
customer to let them know it has arrived and provide the customer
with the carrier's phone number to call to schedule delivery.
The
carrier will deliver the furniture in a 45' or 48' tractor trailer
unit. The delivery will be made with two men and the trailer will
have a ramp and/or lift-gate. The two men will carry the furniture
to the room(s) requested and set up the furniture (i.e., assemble
beds, place hutch tops on hutch bases, etc.).
After unloading and
before the drivers leave, the customer should inspect the furniture
for damage. Product damage is rare, however, if damage is found the
customer should note the damage in the appropriate box on the Delivery
Receipt (provided by the driver) and then sign. Contact PackShip
USA immediately and a claim will be filed.
The delivery time for
the Inside Delivery with Set Up method is 14-21 business days. This
delivery method generally is more expensive than the Curbside Delivery
method.
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During the packaging process,
all "touch" points (edges, corners, sharp points) of the
furniture are packaged with a protective foam called Foam In Place
(FIP). FIP is manufactured foam that is dispensed with a machine
in a liquid state. While being dispensed, it expands and conforms
to the object, creating a mold as it sets up. This creates a custom
fit around the touch points of each furniture piece.
A gray film
is placed between the furniture and the liquid foam so the FIP does
not touch the furniture. All flat sides and tops are protected with
3/4" polystyrene sheets. A custom box made from 275 pound test,
double wall cardboard sheeting covers the furniture piece. After
boxing, large furniture pieces are strapped to pallets for easy transferring
by the carrier.
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Customer
Pickup 
Standard
Deliveries 
Packaging
Method 
